Online

online

Where onsite support isn’t convenient then we will help you with various online methods. We can talk to you over the phone or we can email you depending on what’s best for your needs. We also offer 15 minutes of free support!

With a vast range of online tools we can help you most of the time over-the-phone and/or online. Tools such as remote connect are vital so that we can see what is happening on your computer screen and see what is connected on your network, which can avoid onsite costs.

If you have a problem and need help call us on 01237 878111 or emails at support@byte-it.com and we will see how we can help you out.

Support Packages

We provide three different support packages which cover different areas depending on your needs and all come with online support where needed. The support provides you with unlimited telephone and remote support and priority of service over any non-contracted clients.

To find out more about the IT support packages we can offer you, visit our support packages page.